WE DESIGN & MAINTAIN

WEBSITES FOR SMALL BUSINESSES

& NON-PROFITS

We create your WordPress website and we’ll maintain it for you too. We’ll make sure it’s running smoothly from here on out.

We are your WordPress IT Department.

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Or keep scrolling to discover all the amazing things we can do for you…

Maintenance Plans Make Your Life Easier

A monthly website maintenance plan ensures your website will look amazing and is completely functional 24/7.

Your potential or current customers will appreciate a well-executed site where they can get the information they need quickly and easily.

Our Maintenance Packages Include

Security

Be sure your website is safe and secure around the clock.

Our maintenance plans include 24/7 malware scanning, anti-spam capabilities, and brute-force protection.

Updates

Just like your mobile phone, tablet, and computer your website software needs frequent updating. 

You’ll be sure to have the latest versions running on your website that include the most recent security and compatibility fixes.

Backups

Offsite backups are a crucial piece of your website maintenance plan.

If anything happens to your site we use the recent backup to restore your site quickly. Backups are run daily or weekly.

Performance

Speed and performance are key metrics in an excellent user experience on your website.

Our team of WordPress experts utilize tried and true tactics to keep your site snappy.

Hosting

All our maintenance plans include hosting on our world-class servers for free. Bandwidth varies by plan.

We recommend utilizing our hosting purely for the cost savings to you but if you’d like to continue with your current web host we can work with them as well.

Reporting

You are always up-to-speed on your website when we take over the maintenance for you.

We provide monthly reports that detail your backups, uptime, security status, speed, completed updates, and any recommendations we have.

Unlimited Content Edits

Simply send us the details of what you need changed and we’ll take care of it. Usually within 1 business day.

*Complete Package Only

Included Development Time - $150 value!

Web development time would be used for larger projects or changes to your website. Additional hours can be purchased in blocks of 5 here.

Development hours do not rollover. We bill in 30 minute increments.

*Complete Package Only

 

Personal Advisor

WordPress is an extremely flexible and customizable CMS.

Tell us what you want to do with it and we’ll check out the available options and provide recommendations based on the latest standards.

Try Us Out – Risk Free!

If we don’t blow you away with our prompt, professional service we’ll refund your money. Just like that.

Maintenance Pricing

What Our Clients Are Saying About Us

“I have nothing but great things to say about Bluefire Media! They took over the maintenance of our website without any hiccups. Our website is faster and now malware-free. I’ve recommended Bluefire Media to several other small businesses in my area.”

Kelsey

Owner, CentsPerSmile

“Working with Bluefire Media was very easy. They took the time to find out what I needed in a new website and brought it to life! The turnaround time was very quick, the designer (Holly) was easy to work with, and I couldn’t find a better price anywhere else.”

Sean

Co-Founder, FractiousJam

“Bluefire Media has saved my business some serious dough. Before I signed up I was spending hours each month updating our website and lots of money hiring developers when I needed something new. They are very fast responding to support requests and so far have taken care of everything I asked of them.”

Malik

Owner, HelpingX

Have Questions?

What happens after I purchase?

We send you a questionnaire to collect your website login information, if applicable, and start managing your site.

We check out your website within 1 business day and schedule a time to go over our findings with you. We start backing up your site immediately.

What if I don't like the service?

No problem, we offer a 30-day money back guarantee. If you’re not thrilled with us we’ll refund your money, just send an email to [email protected] within 30 days of your purchase and we’ll take care of it.

If at any point after 30 days you want to cancel you can do so from your account page without needing to contact our team.

Is technical support 24/7?

Our support hours are 9 AM – 7 PM Eastern Time, Monday through Friday. Any support tickets submitted during off-hours are immediately attended to during our regular support hours.

Where are you based?

Our headquarters is in Maryland. All team members are located in the U.S. and our hours are 9am-7pm Eastern Time.

What do you need to take over maintenance of my site?

After you have purchased your maintenance package you will fill out a Client On-boarding Form so we can collect some details about your site. This allows us to connect to your site, install our services offered, and begin monitoring.

If you need a website we can help with that too and continue support through a monthly maintenance package. Check out our web design packages here

Are my website credentials safe?

Absolutely! Our staff keeps your credentials private and we never share these details with anyone not associated with Bluefire Media.

I have a development site and a production site. Can you work with this setup?

At this time all managed updates are performed in your production environment following a complete backup.

Support for staging sites is coming soon.

I need a new website, do you do this?

Yes we do! In fact it will be seamless to transition your site to one of our maintenance packages if we build it. We’ll configure it with everything needed from day 1. Check out our web design services and pricing pages for more details.

What if I want to switch to another maintenance provider?

You are free to cancel your maintenance package with us any time directly from your Account page. Once canceled your website will be available though the remainder of the subscription period.

We will provide you with all the files you need to switch or we will work with your new provider to migrate you to new hosting.

Be sure to migrate *before* your service subscription ends.

Take the First Step with a FREE Expert WordPress Analysis

You’ll get tangible metrics on your site speed, security, SEO, and suggestions for improvements.

Real People who are ready to help you.

How Can We Help?

Visit our contact page for sales and support or you can reach us here.

We'd love to chat with you.

Free Expert Website Analysis

Free Expert Website Analysis

You'll get tangible metrics on site speed, security, SEO and suggestions for improvement. 100% FREE

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